We only ship to Australia and New Zealand.
All items are shipped via Australia Post unless otherwise stated at the checkout.
Shipping is charged for all orders using Australia Post Standard Shipping rates, calculated at checkout depending on parcel weight and items purchased. Please refer to Australia Post for delivery times. For Australia Click Here and for New Zealand Click Here then scroll down and choose M – O Countries and Regions and search for New Zealand
Orders over $120.00 are shipped for FREE (excluding KITS, which are priced and sent separately to other items in our store). Shipping fees on our regular monthly kits are per Australia Post shipping fees as charged on small parcel. Savings are made by shipping all kits the same time each month and these savings have been applied to the kits.
Changes of shipping address will only impact future orders. Changes to shipping address for processing orders must be made manually, please send an email request to email@example.com – quoting you order reference number and include all the updated address details. Once the order address has been updated we will email you with confirmation. If you do not received confirmation of changed address from us within 24 hours please contact us.
All Subscriptions, and monthly kits including learn to knit and crochet kits are packaged and shipped individually from your other orders, at a flat rate of $9.95 Australia wide and $15.00 to New Zealand, per subscription. If you purchase a bulk quantity of non subscription monthly kit including learn to knit and crochet kits, we can post these in one parcel and save on combined postage. We will contact you via email to process any refunds on postage or you can contact us here via email prior to placing your order and we can issue you an invoice with the final postage charge. NOTE: all monthly and learn to kits will be sent around the 20th of the month. Single kits will be posted within 2 – 3 days after purchase.